💳 Refund & Cancellation Policy
This Refund & Cancellation Policy explains the general approach of MissKiaraKapoor.com regarding service enquiries, cancellations, payments, and refunds.
📩 1. Service Enquiries
Submitting an enquiry through MissKiaraKapoor.com does not automatically create a confirmed booking.
A booking or service arrangement is considered confirmed only after the relevant details have been communicated and accepted through an authorised communication channel.
❌ 2. Cancellation Requests
If you need to cancel or change a confirmed arrangement, please contact us as soon as possible.
Cancellation requests should be made through:
📧 Email: contact@misskiarakapoor.com
📱 Phone / WhatsApp: +91 9650943891
Any cancellation conditions applicable to a particular confirmed arrangement will be communicated before the arrangement is finalised.
💰 3. Refunds
Where a payment has been made, refund eligibility may depend on the nature of the transaction, the cancellation circumstances, whether the requested service has already been provided, and applicable law.
Where a refund is approved, it will normally be processed using the original payment method where reasonably possible.
Processing times may vary depending on the payment provider or financial institution.
🚫 4. Non-Refundable Situations
A refund may not be available where:
- ❌ The requested service has already been provided
- ⏰ The customer fails to attend or is unavailable at the agreed time without appropriate notice
- 🕐 The cancellation occurs after a stated cancellation deadline
- 💳 A payment is associated with a third-party charge that cannot reasonably be recovered
- ⚠️ The request is fraudulent, misleading, or otherwise prohibited by law
This section does not limit any mandatory consumer rights that may apply under applicable law.
🧾 5. Incorrect or Duplicate Payments
If you believe that you have made a duplicate payment or that an incorrect amount has been charged, please contact us promptly with the relevant transaction details.
We may request reasonable information necessary to investigate the issue.
⚖️ 6. Payment Disputes
If you believe a payment was processed incorrectly, please contact us first so that we can review the matter.
Nothing in this policy prevents a customer from exercising any rights available under applicable law or through their payment provider.
🔄 7. Policy Updates
We may update this Refund & Cancellation Policy when our services, payment methods, or legal requirements change.
The latest version will always be published on this page.
📞 8. Contact
For cancellation or refund-related enquiries:
🌐 Website: MissKiaraKapoor.com
📧 Email: contact@misskiarakapoor.com
📱 Phone / WhatsApp: +91 9650943891